UNIBUDS

Shipping Policy

Shipping Policy

Last Updated: August 18, 2026

At UNIBUDS, we work to process and deliver orders as efficiently as possible. This Shipping Policy explains how orders are processed, shipped, and delivered.

1. Order Processing

Orders are generally processed after payment has been successfully received and the order information has been verified.

Please allow approximately 1–3 business days for order processing before shipment.

Processing times may be longer during holidays, promotional periods, high-volume periods, or circumstances outside our reasonable control.

2. Shipping Availability

Shipping availability depends on the destination and the shipping options available at the time of purchase.

Available shipping methods, estimated delivery times, and applicable shipping charges will be displayed during checkout when available.

3. Free Shipping

UNIBUDS may offer free shipping on qualifying orders.

If an order qualifies for free shipping, the applicable offer will be displayed on the website or during checkout.

Free-shipping eligibility may vary according to order value, destination, promotional conditions, or other applicable restrictions.

4. Estimated Delivery Times

Delivery times depend on the destination, shipping method, carrier, and other circumstances.

As a general estimate, standard delivery may take approximately 5–10 business days after the order has been processed, unless another delivery estimate is displayed at checkout.

Delivery estimates are not guaranteed delivery dates.

Carrier delays, severe weather, holidays, customs procedures, incorrect addresses, and other circumstances outside our control may affect delivery times.

5. Shipping Charges

Any applicable shipping charges will be displayed during checkout before you complete your purchase.

Shipping charges may vary depending on the destination, order size, shipping method, promotional offers, and other applicable factors.

6. Order Tracking

When tracking information is available, it may be provided to the customer through the order confirmation, shipping notification, or order-tracking system.

Please allow some time for tracking information to become active after the carrier receives the shipment.

7. Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information when placing an order.

If an order cannot be delivered because an incorrect or incomplete address was provided, additional shipping charges may apply if the package needs to be reshipped.

Please contact UNIBUDS as soon as possible if you notice an error in your shipping information.

8. Lost or Delayed Packages

If tracking indicates that a package has been delivered but you cannot locate it, please first check with household members, neighbors, building management, and the carrier where appropriate.

If an order appears to be lost or significantly delayed, contact UNIBUDS with your order number and tracking information so we can assist you.

9. Damaged Packages

If your package arrives visibly damaged, please document the condition of the package and product with photographs and contact UNIBUDS as soon as reasonably possible.

We may request photographs or other information to investigate the issue and determine the appropriate resolution.

10. Customs, Duties, and Taxes

For orders shipped internationally, customs duties, import taxes, brokerage charges, or other destination-country fees may apply where required by law.

Unless otherwise stated at checkout, such charges are the responsibility of the customer.

UNIBUDS cannot guarantee how long customs authorities may take to process an international shipment.

11. Delivery Delays

UNIBUDS is not responsible for delays caused by circumstances beyond our reasonable control, including:

  • Severe weather

  • Natural disasters

  • Carrier disruptions

  • Holidays

  • Customs delays

  • Incorrect addresses

  • Government restrictions

  • Transportation disruptions

  • Other unforeseen events

We will, however, make reasonable efforts to assist customers when shipping problems occur.

12. Contact Us

If you have questions about shipping or your order, please contact UNIBUDS through our Contact Us page.

UNIBUDS