Terms of service

Terms of Service

Unibuds is an online store offering wireless earbuds, headphones, and related audio accessories.

For support, contact us at support@unibuds.store.

2. Use of Our Website

By using our website, you agree to use it lawfully and provide accurate information when placing an order.

3. Product Information

We aim to provide accurate product descriptions, images, prices, colors, and other details. Minor differences may occur due to screen settings, lighting, or product variations.

4. Pricing and Availability

Prices and product availability may change without notice. The final price will be shown at checkout before payment.

5. Orders

Orders are subject to payment confirmation, product availability, and accurate customer information. We may cancel an order if payment cannot be verified or the product is unavailable.

6. Payment

We accept the payment methods available at checkout. Payments are processed through secure payment providers.

7. Shipping

Orders are processed within 1–2 business days. Standard shipping takes 6–11 business days, with an estimated total delivery time of 7–13 business days.

Our order cut-off time is 4:00 PM (GMT-05:00) Eastern Standard Time (Winamac, Indiana), Monday through Friday. Orders placed after the cut-off time may be processed on the next business day.

Standard shipping is $30.00 USD.

8. Customer Information

Customers are responsible for providing accurate billing and shipping information. Unibuds is not responsible for delivery issues caused by incorrect or incomplete information.

9. Returns and Refunds

Returns are accepted within 15 business days from the date of delivery, subject to our Returns & Refund Policy.

Approved refunds are issued to the original payment method.

10. Order Cancellation

Please contact us as soon as possible if you need to cancel an order. Cancellation cannot be guaranteed once an order has been processed or shipped.

11. Website Content

Website content, including text, images, logos, and design, belongs to or is licensed to Unibuds and may not be copied or used without permission.

12. Privacy

Customer information is handled according to our Privacy Policy and is used to process orders, provide support, and operate our website.

13. Changes to These Terms

Unibuds may update these Terms of Service from time to time. Updates will be posted on this page.

14. Contact Us

Unibuds

Email: support@unibuds.store
Phone: +1 (646) 236-1792

Customer Support: Monday–Saturday, 9:00 AM – 5:00 PM (GMT-05:00) Eastern Standard Time (Winamac, Indiana)

Sunday: Closed