Terms of service
Terms of Service
Unibuds is an online store offering wireless earbuds, headphones, and related audio accessories.
For support, contact us at support@unibuds.store.
2. Use of Our Website
By using our website, you agree to use it lawfully and provide accurate information when placing an order.
3. Product Information
We aim to provide accurate product descriptions, images, prices, colors, and other details. Minor differences may occur due to screen settings, lighting, or product variations.
4. Pricing and Availability
Prices and product availability may change without notice. The final price will be shown at checkout before payment.
5. Orders
Orders are subject to payment confirmation, product availability, and accurate customer information. We may cancel an order if payment cannot be verified or the product is unavailable.
6. Payment
We accept the payment methods available at checkout. Payments are processed through secure payment providers.
7. Shipping
Orders are processed within 1–2 business days. Standard shipping takes 6–11 business days, with an estimated total delivery time of 7–13 business days.
Our order cut-off time is 4:00 PM (GMT-05:00) Eastern Standard Time (Winamac, Indiana), Monday through Friday. Orders placed after the cut-off time may be processed on the next business day.
Standard shipping is $30.00 USD.
8. Customer Information
Customers are responsible for providing accurate billing and shipping information. Unibuds is not responsible for delivery issues caused by incorrect or incomplete information.
9. Returns and Refunds
Returns are accepted within 15 business days from the date of delivery, subject to our Returns & Refund Policy.
Approved refunds are issued to the original payment method.
10. Order Cancellation
Please contact us as soon as possible if you need to cancel an order. Cancellation cannot be guaranteed once an order has been processed or shipped.
11. Website Content
Website content, including text, images, logos, and design, belongs to or is licensed to Unibuds and may not be copied or used without permission.
12. Privacy
Customer information is handled according to our Privacy Policy and is used to process orders, provide support, and operate our website.
13. Changes to These Terms
Unibuds may update these Terms of Service from time to time. Updates will be posted on this page.
14. Contact Us
Unibuds
Email: support@unibuds.store
Phone: +1 (646) 236-1792
Customer Support: Monday–Saturday, 9:00 AM – 5:00 PM (GMT-05:00) Eastern Standard Time (Winamac, Indiana)
Sunday: Closed